Terms and Conditions
You have 14 days to return your order full refund from the date of your order. The item must be returned unused and in its original packaging within 14 days of the refund request. If your item is defective, we will offer you a full refund or exchange at your discretion within 30 days of purchase date.
If you wish to make an exchange on your purchase, you can do so in store or online within 30 days of order date. Your exchanged item must be unused and in its original packaging. Please contact our customer care team at firstname.lastname@example.org for further information.
This does not affect your statutory rights.
How do I return my order?
If you wish to return an unused item, you can do so via post by requesting a return shipping label. Postal returns need to be requested at email@example.com . We will email you a return postal label from an address at your choosing. This must be done so within 30 days of purchase. 30 Days for defected items.
How will I be refunded?
Your refund will be credited electronically into the same account your payment came from. If you have cancelled you card please connected a member of our sales team to nominate a new account.
If you have cancelled your bank account, please let us know!
What about defective or faulty items?
We stand behind all items sold; we check these for defects before shipping. If your item is defective or faulty and it’s been less than 30 days since your purchase, simply choose one of the options above to return the item. If it has been more than 30 days since your purchase, please contact our customer service team on firstname.lastname@example.org. Defective or faulty products can be returned with a valid proof of purchase within 30 days of the order delivery or store purchase date.
How do I pay for items?
All of our online payments are managed securely through Stripe. All major credit and debit cards are accepted along with Apple Pay and Alipay.
Purifi Technologies Limited
Company Registration Number: 702251
Telephone: 045 250 092 Email: email@example.com